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Store Policy

 

 

We regard every person who contacts us, for any reason, to be a valued customer.

We are committed to provide the highest customer service possible and we will do our best to process each inquiry as quickly as possible

We are committed to providing our customers with high quality service which meets all reasonable expectations.

We recognize that our customer's needs are as unique and varied as the individuals themselves.

Business will be fair and completed in an appropriate time frame and our customers will be treated with honest and integrity at all times.

We recognize that providing high quality customer service we are helping to service our customers in the best possible way.

Please contact here for any questions!

Customer Service

Privacy & Safety

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

*To provide and operate service such as shipping & to contact our Visitors and Users.

*To provide our Users with ongoing customer assistance and technical support            

*To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

*To comply with any applicable laws and regulations

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text message, and postal mail.

 

If you don't want us to process your data anymore, please contact customer service or email us at twochicks@workmail.com

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediayely upon their posting upon the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we used and/or disclose it.   

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at twochicks@workmail.com or send us mail to:

Two Chicks Custom Designs, LLC

78 Arrick LN

Proctor, WV 26055

Wholesale Inquiries

At this time we do not offer Wholesale. This is something that we may consider in the future. Thank you for your interest.​

Payment Methods

- Credit / Debit Cards

- PAYPAL

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